NM
Nkateko M
1 reviews | Active since Sept 2019
28 Mar 2022, 13:15
Worse Service Provider ever in fiber at Sky City
They install the faulty device in my house since day one November 2021, i'm paying them the service of R500 but their not fixing the actual problem, instate of changing the faulty device they keep on saying unplug it for 1 minute. one of the worse service provider at Sky City. you pay lot of money and never get the service. one of the service provider i will ask any one not to join or pay anymore. they will never help you, but they will debit the money and always offline 24/7. I wish they can be changed at Sky City ext: 33. Their services are full of itself...
Helpful (0)
Replies (6)0
Replies (6)
Surf4Life's replyOfficial
28 Mar 2022, 13:21Hi Nkateko, can you please provide me with your unit nr so we can get this resolved along with your ticker nr logged with our helpdesk? Thanks
Surf4Life's reply28 Mar 2022, 13:21
Official
Hi Nkateko, can you please provide me with your unit nr so we can get this resolved along with your ticker nr logged with our helpdesk? Thanks
NM
Nkateko M's updateReviewer Update
28 Mar 2022, 13:24Attached is the Email set
Ticket Updated
Ticket Updated
Ticket #: ***
Subject: Device faulty [***]
Created By: Nkateko Manasi
Notes:
Hi Mike
Please assist, Looks like a fiber issue, and the picture is attached.
NM
Nkateko M's update28 Mar 2022, 13:24
Reviewer Update
Attached is the Email set
Ticket Updated
Ticket Updated
Ticket #: ***
Subject: Device faulty [***]
Created By: Nkateko Manasi
Notes:
Hi Mike
Please assist, Looks like a fiber issue, and the picture is attached.
NM
Nkateko M's updateReviewer Update
28 Mar 2022, 13:26Ticket Updated
Ticket #: "***23"
Subject: Device faulty "***23"
Created By: Nkateko Manasi
Notes:
Hi Mike
Please assist, Looks like a fiber issue, and the picture is attached.
Nkateko ma****
NM
Nkateko M's update28 Mar 2022, 13:26
Reviewer Update
Ticket Updated
Ticket #: "***23"
Subject: Device faulty "***23"
Created By: Nkateko Manasi
Notes:
Hi Mike
Please assist, Looks like a fiber issue, and the picture is attached.
Nkateko ma****
Surf4Life's replyOfficial
28 Mar 2022, 13:42Thanks Nkateko, an engineer will be in touch to come and test your router and fibre so we can get this resolved.
Surf4Life's reply28 Mar 2022, 13:42
Official
Thanks Nkateko, an engineer will be in touch to come and test your router and fibre so we can get this resolved.
NM
Nkateko M's updateReviewer Update
28 Mar 2022, 14:14I have been dancing this song from day one in November, i'm used to this tone, can't you change it and use another strategy of telling lies? you enjoy to fool your customers? You've been coming from November 2021 and you never arrived, even if you were from overseas walking, you should have arrived by now.
NM
Nkateko M's update28 Mar 2022, 14:14
Reviewer Update
I have been dancing this song from day one in November, i'm used to this tone, can't you change it and use another strategy of telling lies? you enjoy to fool your customers? You've been coming from November 2021 and you never arrived, even if you were from overseas walking, you should have arrived by now.
Surf4Life's replyOfficial
29 Mar 2022, 10:23Hi Nkateko, Our helpdesk confirmed your services are up and running ?
Surf4Life's reply29 Mar 2022, 10:23
Official
Hi Nkateko, Our helpdesk confirmed your services are up and running ?