SK
Sibusiso K
1 reviews | Active since Sept 2023
13 Mar 2024, 22:45
WiFi always down, leading to missing work deadlines
Poor internet connection, forever down with unclear reasons. Currently looking replacement, my work is getting delayed as I use it for work purposes. I am very unhappy.
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Surf4Life's replyOfficial
30 Apr 2024, 13:05Hi Sibusiso
We understand the significant impact these interruptions have, especially given the current work-from-home situation. At Surf4Life, we prioritize transparency and strive to keep our clients informed about any issues or maintenance activities that may affect their internet service. During internet outages or scheduled maintenance, we make every effort to communicate with our clients promptly and effectively. We send out notifications via email.
Additionally, if you're considering looking for a replacement internet service provider, we completely understand. However, we'd appreciate the opportunity to resolve the issues you're facing before you make a final decision. Please let us know if there's anything else we can do to assist you or if you have any further questions.
If you have any further questions or concerns, please don't hesitate to reach out to us.
We understand the significant impact these interruptions have, especially given the current work-from-home situation. At Surf4Life, we prioritize transparency and strive to keep our clients informed about any issues or maintenance activities that may affect their internet service. During internet outages or scheduled maintenance, we make every effort to communicate with our clients promptly and effectively. We send out notifications via email.
Additionally, if you're considering looking for a replacement internet service provider, we completely understand. However, we'd appreciate the opportunity to resolve the issues you're facing before you make a final decision. Please let us know if there's anything else we can do to assist you or if you have any further questions.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Surf4Life's reply30 Apr 2024, 13:05
Official
Hi Sibusiso
We understand the significant impact these interruptions have, especially given the current work-from-home situation. At Surf4Life, we prioritize transparency and strive to keep our clients informed about any issues or maintenance activities that may affect their internet service. During internet outages or scheduled maintenance, we make every effort to communicate with our clients promptly and effectively. We send out notifications via email.
Additionally, if you're considering looking for a replacement internet service provider, we completely understand. However, we'd appreciate the opportunity to resolve the issues you're facing before you make a final decision. Please let us know if there's anything else we can do to assist you or if you have any further questions.
If you have any further questions or concerns, please don't hesitate to reach out to us.
We understand the significant impact these interruptions have, especially given the current work-from-home situation. At Surf4Life, we prioritize transparency and strive to keep our clients informed about any issues or maintenance activities that may affect their internet service. During internet outages or scheduled maintenance, we make every effort to communicate with our clients promptly and effectively. We send out notifications via email.
Additionally, if you're considering looking for a replacement internet service provider, we completely understand. However, we'd appreciate the opportunity to resolve the issues you're facing before you make a final decision. Please let us know if there's anything else we can do to assist you or if you have any further questions.
If you have any further questions or concerns, please don't hesitate to reach out to us.