LN
Lungile N
1 reviews | Active since Dec 2025
31 Dec 2025, 10:48
Wi Fi not working
My wi Fi hasn't been working since the 26 December to date haven't received any help. They keep on referring to their SLA. It's 6 days without Wi Fi
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Replies (2)LN
Lungile N's updateReviewer Update
02 Jan 2026, 14:51Still no help till today worse they not even bothering to respond to their emails. Worse service ever
LN
Lungile N's update02 Jan 2026, 14:51
Reviewer Update
Still no help till today worse they not even bothering to respond to their emails. Worse service ever
Surf4Life's replyOfficial
15 Jan 2026, 14:51Hi Lungile,
We regret for the inconvenience experienced due to the service disruption since 26 December, particularly during the festive season.
We would like to confirm that the client has since been assisted and that services have been fully restored. While the festive period may impact response times, we acknowledge the importance of clear communication and appreciate your feedback in this regard.
Thank you for bringing this matter to our attention.
Surf4Life's reply15 Jan 2026, 14:51
Official
Hi Lungile,
We regret for the inconvenience experienced due to the service disruption since 26 December, particularly during the festive season.
We would like to confirm that the client has since been assisted and that services have been fully restored. While the festive period may impact response times, we acknowledge the importance of clear communication and appreciate your feedback in this regard.
Thank you for bringing this matter to our attention.