Very bad service Surfer4life

I am sending this email very frustrated and feeling defeated with your Fibre inconsistent connections and very consistent outages without notice to me as a client.

I am very frustrated for a fact that I am never informed of downtimes or updated outages, give today as example the connectivity was unavailable the entire morning but I received no communication.

I am paying for a 24/7 service but your system is only available outside working hours which is not serving any purpose for me and it becomes an unnecessary expense and an enemy to my Job. I have missed too many key meetings and an interview was postponed due to this. Unit 21711 lion pride