LN
Linda N
1 reviews | Active since Oct 2014
20 Sept 2023, 06:57
Useless wifi service
Do not use this wifi services for your home or business. They have junior staff for their call centre that are trained to give you useless answer's. Whe you ask for a manager they never available you are always told that she is in a meeting. My wifi didn't work 3 days, had to fight to get it sorted.
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Replies (1)
Surf4Life's replyOfficial
20 Sept 2023, 12:29 Hi Linda
Your feedback is crucial to us, and we take your concerns seriously. We understand that there were issues with
the resolution of your service disruption & miscommunication.
We want to assure you that we are taking steps to address the issues you raised as per our telephone call
We are committed to improving our customer support and ensuring that your future interactions with us are
more efficient and effective.
Regards
Your feedback is crucial to us, and we take your concerns seriously. We understand that there were issues with
the resolution of your service disruption & miscommunication.
We want to assure you that we are taking steps to address the issues you raised as per our telephone call
We are committed to improving our customer support and ensuring that your future interactions with us are
more efficient and effective.
Regards
Surf4Life's reply20 Sept 2023, 12:29
Official
Hi Linda
Your feedback is crucial to us, and we take your concerns seriously. We understand that there were issues with
the resolution of your service disruption & miscommunication.
We want to assure you that we are taking steps to address the issues you raised as per our telephone call
We are committed to improving our customer support and ensuring that your future interactions with us are
more efficient and effective.
Regards
Your feedback is crucial to us, and we take your concerns seriously. We understand that there were issues with
the resolution of your service disruption & miscommunication.
We want to assure you that we are taking steps to address the issues you raised as per our telephone call
We are committed to improving our customer support and ensuring that your future interactions with us are
more efficient and effective.
Regards