Useless

If there was less than one star or multiple 1 stars I would happily provide them. Eskom is more reliable that this pathetic excuse for an ISP. 1 - It is so unstable you will think that the national electricity supply is world class if you had to compare it. 2- The engineers and service managers couldn't ***** in a lighbulb collectively. 3 - You have to troubleshoot issues and tell them how to fix problems (I have mails to prove this as they do not understand how networks work such as having double NAT or not removing redundant changes after network changes. 4 - Their communication skills and QA policies are 0. 5- There are endless excuses like the upstream providers having an issue, which they claim the monitor but they never know about issues. 6. The ask you to log tickets, and the engineers don't want to log tickets. 7. The support bot is an endless loop that goes nowhere.

DO NOT USE THIS ISP!!!! If you are buying a house and they are listed at the estate, think twice. They force you to use them (fortunately in our case they are apparently opening up the infrastructure in the next month or two for other ISP's.) Check this carefully. I am quite sure you will respond with some generic response, but DO NOT CALL ME OR MAIL ME!!!!!!!!