TK
Thandekile K
1 reviews | Active since Dec 2022
23 Jun 2023, 15:41
UPS not working and poor service
I am not happy with your response, you are not resolving the issue but defending yourself. I did call all center and logged a call. Till today the issue is not resolved. My contact ***.
Helpful (0)
Replies (2)0
Replies (2)
Surf4Life's replyOfficial
23 Jun 2023, 15:52Hi Thandikile
Thank you for taking my call Thandikile
We are aware of the ticket and have already escalated it for a managers attention. The technician advised that they are on their way to your unit as we speak.
As discussed, please let me know should you require any assistance whatsoever, and we will be more than happy to assist
Kind regards,
Customer care
Thank you for taking my call Thandikile
We are aware of the ticket and have already escalated it for a managers attention. The technician advised that they are on their way to your unit as we speak.
As discussed, please let me know should you require any assistance whatsoever, and we will be more than happy to assist
Kind regards,
Customer care
Surf4Life's reply23 Jun 2023, 15:52
Official
Hi Thandikile
Thank you for taking my call Thandikile
We are aware of the ticket and have already escalated it for a managers attention. The technician advised that they are on their way to your unit as we speak.
As discussed, please let me know should you require any assistance whatsoever, and we will be more than happy to assist
Kind regards,
Customer care
Thank you for taking my call Thandikile
We are aware of the ticket and have already escalated it for a managers attention. The technician advised that they are on their way to your unit as we speak.
As discussed, please let me know should you require any assistance whatsoever, and we will be more than happy to assist
Kind regards,
Customer care
TK
Thandekile K's updateReviewer Update
23 Jun 2023, 16:37Thank you so much. The issue has been resolved.
TK
Thandekile K's update23 Jun 2023, 16:37
Reviewer Update
Thank you so much. The issue has been resolved.