NM
Nkokheli M
1 reviews | Active since Oct 2018
22 Jan 2026, 20:34
They don't respond i...
They don't respond in time They have WhatsApp business that ignores client's Their services are POOR They don't care about their customers at all
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Surf4Life's replyOfficial
23 Jan 2026, 12:31Hi Nkokheli
We note your feedback. Our support channels operate according to defined service processes and response times. If assistance is required, queries must be logged via the correct support platform so they can be tracked and addressed accordingly. Please note that we have attempted to contact you to obtain further clarity, without success. Our service desk will continue to attempt to reach you to resolve the matter. We value all our clients and treat them as such. Where there may have been an oversight, we would like the opportunity to rectify it.
We note your feedback. Our support channels operate according to defined service processes and response times. If assistance is required, queries must be logged via the correct support platform so they can be tracked and addressed accordingly. Please note that we have attempted to contact you to obtain further clarity, without success. Our service desk will continue to attempt to reach you to resolve the matter. We value all our clients and treat them as such. Where there may have been an oversight, we would like the opportunity to rectify it.
Surf4Life's reply23 Jan 2026, 12:31
Official
Hi Nkokheli
We note your feedback. Our support channels operate according to defined service processes and response times. If assistance is required, queries must be logged via the correct support platform so they can be tracked and addressed accordingly. Please note that we have attempted to contact you to obtain further clarity, without success. Our service desk will continue to attempt to reach you to resolve the matter. We value all our clients and treat them as such. Where there may have been an oversight, we would like the opportunity to rectify it.
We note your feedback. Our support channels operate according to defined service processes and response times. If assistance is required, queries must be logged via the correct support platform so they can be tracked and addressed accordingly. Please note that we have attempted to contact you to obtain further clarity, without success. Our service desk will continue to attempt to reach you to resolve the matter. We value all our clients and treat them as such. Where there may have been an oversight, we would like the opportunity to rectify it.