KR
Kgothatso R
1 reviews | Active since Feb 2019
16 May 2022, 18:42
They dont live up to their promises
Do yourself a favour and check their reviews before choosing this ISP, they dont live uo to their promises, i regret choosing them, lost out on days work and Money due to their incompetence, expect to get help when need whenever they feel like it, a complete failure for a business that offers a service
Helpful (0)
Replies (8)0
Replies (8)
Surf4Life's replyOfficial
16 May 2022, 20:10Hi Kgothatso, please provide us with details regarding your problems you are experiencing for us to assist, also provide us with your ticket ref that you logged with our services desk team. Thanks
Surf4Life's reply16 May 2022, 20:10
Official
Hi Kgothatso, please provide us with details regarding your problems you are experiencing for us to assist, also provide us with your ticket ref that you logged with our services desk team. Thanks
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Kgothatso R's updateReviewer Update
16 May 2022, 20:46***
An outage since Friday
An outage since Friday
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Kgothatso R's update16 May 2022, 20:46
Reviewer Update
***
An outage since Friday
An outage since Friday
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Kgothatso R's updateReviewer Update
16 May 2022, 21:17I need feedback urgently in order for me to plan my day for tomorrow
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Kgothatso R's update16 May 2022, 21:17
Reviewer Update
I need feedback urgently in order for me to plan my day for tomorrow
Surf4Life's replyOfficial
17 May 2022, 08:40Please provide us with your estate name and unit nr as we cannot see the ticket ref on this post .
Surf4Life's reply17 May 2022, 08:40
Official
Please provide us with your estate name and unit nr as we cannot see the ticket ref on this post .
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Kgothatso R's updateReviewer Update
17 May 2022, 08:58Sky city, unit number : 1114
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Kgothatso R's update17 May 2022, 08:58
Reviewer Update
Sky city, unit number : 1114
Surf4Life's replyOfficial
17 May 2022, 13:21Hi Kgothatso, as per email sent through your unit is on a part of the fibre infrastructure that was damaged during a car accident and engineers are busy with the re-splicing of the infrastructure. Customer care also confirmed that they got in touch with you.
Surf4Life's reply17 May 2022, 13:21
Official
Hi Kgothatso, as per email sent through your unit is on a part of the fibre infrastructure that was damaged during a car accident and engineers are busy with the re-splicing of the infrastructure. Customer care also confirmed that they got in touch with you.
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Kgothatso R's updateReviewer Update
17 May 2022, 21:49After days of no coverage, cherise in customer services was able to assist, thank you very much to her, true definition of customer service
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Kgothatso R's update17 May 2022, 21:49
Reviewer Update
After days of no coverage, cherise in customer services was able to assist, thank you very much to her, true definition of customer service
Surf4Life's replyOfficial
18 May 2022, 09:09Thanks Kgothatso
Surf4Life's reply18 May 2022, 09:09
Official
Thanks Kgothatso