MM
Mbali M
1 reviews | Active since May 2017
26 May 2023, 15:47
They always offline,...
They always offline, spend 3 days without WiFi, everytime after loadshedding it's always off, their service is poor, u write an email they don't acknowledge it, always buffering, no care for customers at all.
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Replies (1)
Surf4Life's replyOfficial
23 Jun 2023, 12:04Good day Mbali
Thank you for reaching out to us
Kindly advise where you are sending emails to, as we can see the last ticket logged by you was in December 2022.
We have mady multiple avenues of communication available to cusomters, you are more than welcome to try any of the following:
1. Calling our service desk at ***2. Emailing *** (This will log an automatic ticket)3. Navigating to www.surf4life.co.za and utilizing the website bot at the bottom right hand side of the screen4. Using our whatsapp bot on +27 (72) ***
Please dont hesitate to let us know should you require any further assistance
Kind regards
Customer care
Thank you for reaching out to us
Kindly advise where you are sending emails to, as we can see the last ticket logged by you was in December 2022.
We have mady multiple avenues of communication available to cusomters, you are more than welcome to try any of the following:
1. Calling our service desk at ***2. Emailing *** (This will log an automatic ticket)3. Navigating to www.surf4life.co.za and utilizing the website bot at the bottom right hand side of the screen4. Using our whatsapp bot on +27 (72) ***
Please dont hesitate to let us know should you require any further assistance
Kind regards
Customer care
Surf4Life's reply23 Jun 2023, 12:04
Official
Good day Mbali
Thank you for reaching out to us
Kindly advise where you are sending emails to, as we can see the last ticket logged by you was in December 2022.
We have mady multiple avenues of communication available to cusomters, you are more than welcome to try any of the following:
1. Calling our service desk at ***2. Emailing *** (This will log an automatic ticket)3. Navigating to www.surf4life.co.za and utilizing the website bot at the bottom right hand side of the screen4. Using our whatsapp bot on +27 (72) ***
Please dont hesitate to let us know should you require any further assistance
Kind regards
Customer care
Thank you for reaching out to us
Kindly advise where you are sending emails to, as we can see the last ticket logged by you was in December 2022.
We have mady multiple avenues of communication available to cusomters, you are more than welcome to try any of the following:
1. Calling our service desk at ***2. Emailing *** (This will log an automatic ticket)3. Navigating to www.surf4life.co.za and utilizing the website bot at the bottom right hand side of the screen4. Using our whatsapp bot on +27 (72) ***
Please dont hesitate to let us know should you require any further assistance
Kind regards
Customer care