DD
Dumisani D
1 reviews | Active since Dec 2025
22 Dec 2025, 12:18
The service is pathe...
The service is pathetic they will take ages to attend a problem last week had to get another service provider to fix the broken cable
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Surf4Life's replyOfficial
23 Dec 2025, 12:59Hi Dumisani
Thank you for sharing your feedback.
Thank you for sharing your feedback.
We regret the frustration caused by the delay in resolving the issue. Please note that a technician has already been dispatched to attend to the matter. We would also like to clarify that allowing a third-party service provider to repair or modify our fibre infrastructure or equipment is a violation of our service terms, as this can impact service quality and network integrity.
We remain committed to assisting our clients through the correct support channels to ensure issues are resolved safely and effectively.
Surf4Life's reply23 Dec 2025, 12:59
Official
Hi Dumisani
Thank you for sharing your feedback.
Thank you for sharing your feedback.
We regret the frustration caused by the delay in resolving the issue. Please note that a technician has already been dispatched to attend to the matter. We would also like to clarify that allowing a third-party service provider to repair or modify our fibre infrastructure or equipment is a violation of our service terms, as this can impact service quality and network integrity.
We remain committed to assisting our clients through the correct support channels to ensure issues are resolved safely and effectively.