TCMt
Tsakani Ceridwen Mudziwa tsadike
1 reviews | Active since May 2023
28 May 2023, 22:34
The service from consultant is bad,the into that I pay for 30 days I end up using it for 13 to 15 day's
The service from consultant is bad,the into that I pay for 30 days I end up using it for 13 to 15 day's. So far I'm not happy with surf4life
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Replies (1)0
Replies (1)Surf4Life's replyOfficial
23 Jun 2023, 13:12Good day Tsakani
Thank you for reaching out to us
For the past 60 days at leats we have only had 1 upstream provider break that lasted a combines 2.5 days. Should you be expereincing any additional down-time, I would suggest that we please log a ticket for you to investigate your unit as this sounds like this could be a local issue.
Please see below the avenues for logging a ticket so that we can get any problems you might be experiencing resolved to avoid any further downtime and frustration
1. Calling our service desk at ***
Thank you for reaching out to us
For the past 60 days at leats we have only had 1 upstream provider break that lasted a combines 2.5 days. Should you be expereincing any additional down-time, I would suggest that we please log a ticket for you to investigate your unit as this sounds like this could be a local issue.
Please see below the avenues for logging a ticket so that we can get any problems you might be experiencing resolved to avoid any further downtime and frustration
1. Calling our service desk at ***
2. Emailing *** (This will log an automatic ticket)
3. Navigating to www.surf4life.co.za and utilizing the website bot at the bottom right hand side of the screen
4. Using our whatsapp bot on +27 (72) ***
Please dont hesitate to let us know if there is any way further we can assist you
Kind regards
Customer Care
Please dont hesitate to let us know if there is any way further we can assist you
Kind regards
Customer Care
Surf4Life's reply23 Jun 2023, 13:12
Official
Good day Tsakani
Thank you for reaching out to us
For the past 60 days at leats we have only had 1 upstream provider break that lasted a combines 2.5 days. Should you be expereincing any additional down-time, I would suggest that we please log a ticket for you to investigate your unit as this sounds like this could be a local issue.
Please see below the avenues for logging a ticket so that we can get any problems you might be experiencing resolved to avoid any further downtime and frustration
1. Calling our service desk at ***
Thank you for reaching out to us
For the past 60 days at leats we have only had 1 upstream provider break that lasted a combines 2.5 days. Should you be expereincing any additional down-time, I would suggest that we please log a ticket for you to investigate your unit as this sounds like this could be a local issue.
Please see below the avenues for logging a ticket so that we can get any problems you might be experiencing resolved to avoid any further downtime and frustration
1. Calling our service desk at ***
2. Emailing *** (This will log an automatic ticket)
3. Navigating to www.surf4life.co.za and utilizing the website bot at the bottom right hand side of the screen
4. Using our whatsapp bot on +27 (72) ***
Please dont hesitate to let us know if there is any way further we can assist you
Kind regards
Customer Care
Please dont hesitate to let us know if there is any way further we can assist you
Kind regards
Customer Care
