BC
Bongani C
1 reviews | Active since Jul 2019
14 Apr 2026, 10:47
The onboarding proce...
The onboarding process is smooth support and communication sucks it's very poor that u will ask your self if you can move to a different provider like metrofiber
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Surf4Life's replyOfficial
16 Apr 2026, 12:36Hi Bongani,Thank you for your feedback, and we’re glad to hear the onboarding process was smooth.We are however sorry to hear that you are not satisfied with our support and communication. This is not the experience we aim to deliver, and we take your concerns seriously.If you are still experiencing any outstanding issues, please share your ticket/reference number with us so we can assist and address this properly.
Surf4Life's reply16 Apr 2026, 12:36
Official
Hi Bongani,Thank you for your feedback, and we’re glad to hear the onboarding process was smooth.We are however sorry to hear that you are not satisfied with our support and communication. This is not the experience we aim to deliver, and we take your concerns seriously.If you are still experiencing any outstanding issues, please share your ticket/reference number with us so we can assist and address this properly.