The call center employees were not helpful with my query, I called twice and I was sent from pillar to post

The call center employees were not helpful with my query, I called twice and I was sent from pillar to post. but however, I sent an email and Khaya Mahlangu's service was prompt and efficient my query was resolved in less than a day. thank you so much Khaya may you continue to help other customers the same way you assisted me