TM
Tiyani M
1 reviews | Active since Oct 2023
10 Oct 2023, 16:22
Surf4Life poor service
I have been having issues with my wi-fi for the past 6 days. I have sent countless emails , wats apps and made countless calls but couldn't get a proper update. Surf4life never made an effort to respond to my emails or send a technician. What frustrates me is I am working from home and depend on my wi-fi to do my work. I feel that Surf4life is not a reliable service provider
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Replies (1)
Surf4Life's replyOfficial
12 Oct 2023, 12:27Hi Tiyani
We appreciate your feedback & thank you for taking my call ,I've reviewed your case, and I can see that it's taken longer to address than we would like , please note the service is active and restored . We are actively rectifying the missed service days.
Thank you for drawing our attention to this issue. It is crucial that we take all necessary precautions to conduct a thorough investigation and ensure that our staff consistently uphold professionalism and helpfulness.
Regards
We appreciate your feedback & thank you for taking my call ,I've reviewed your case, and I can see that it's taken longer to address than we would like , please note the service is active and restored . We are actively rectifying the missed service days.
Thank you for drawing our attention to this issue. It is crucial that we take all necessary precautions to conduct a thorough investigation and ensure that our staff consistently uphold professionalism and helpfulness.
Regards
Surf4Life's reply12 Oct 2023, 12:27
Official
Hi Tiyani
We appreciate your feedback & thank you for taking my call ,I've reviewed your case, and I can see that it's taken longer to address than we would like , please note the service is active and restored . We are actively rectifying the missed service days.
Thank you for drawing our attention to this issue. It is crucial that we take all necessary precautions to conduct a thorough investigation and ensure that our staff consistently uphold professionalism and helpfulness.
Regards
We appreciate your feedback & thank you for taking my call ,I've reviewed your case, and I can see that it's taken longer to address than we would like , please note the service is active and restored . We are actively rectifying the missed service days.
Thank you for drawing our attention to this issue. It is crucial that we take all necessary precautions to conduct a thorough investigation and ensure that our staff consistently uphold professionalism and helpfulness.
Regards