Surf4life is useless for real

Like I have been saying the useless ISP responded to my review so that they can act like they are working guess what they are not they ddnt help me with anything they sent a tech Thomas who came here removed my Ruiter from the wall then left without saying anything then I get a message from s4l asking me what my issue is I mean what the **** is going on I still don't have Internet connection almost a full month from the 2nd April till.17th April no connection but I paid [S4L #***