Surf4life is such a disappointment however there’s one person who always stands out to assist

Item: Surf4Life
Rating: 1
Author: Phili M

Surf4life is such a disappointment however there’s one person who always stands out to assist. I would like to rate her and give her 5 stars. I would like to recommend *Nosicelo Matsheke* for the outstanding service she provided me . I haven’t had connection since Monday the 8th of July. Been calling the call centre but I was sent from pillar to post , no communication whatsoever. The only person who was available to assist was Nosicelo, she’s very efficient and it’s always a pleasant dealing with her 😊

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Replies (1)

Surf4Life's replyOfficial

30 Jul 2024, 15:42

Hi Phili

We understand that our service has not met your expectations, and we regret the inconvenience. Please be assured that we are taking your feedback seriously,

but we're pleased to know that Nosicelo Matsheke provided you with outstanding service. We truly appreciate your recognition of her efforts and dedication.

We will certainly pass along your commendation to Nosicelo and ensure she receives the recognition she deserves. Your feedback is invaluable and helps us improve our service.

If you have any further concerns or need additional assistance, please don't hesitate to reach out.

regards

Surf4Life's reply30 Jul 2024, 15:42

Official

Hi Phili

We understand that our service has not met your expectations, and we regret the inconvenience. Please be assured that we are taking your feedback seriously,

but we're pleased to know that Nosicelo Matsheke provided you with outstanding service. We truly appreciate your recognition of her efforts and dedication.