Surf4life is a good internet provider when everything is up and running but very bad at giving service I always have a problem when they have to send a technician to come and check my wifi My argument is -if my internet is down on Friday that means il

Surf4life is a good internet provider when everything is up and running but very bad at giving service I always have a problem when they have to send a technician to come and check my wifi My argument is -if my internet is down on Friday that means il only get help after 5 days as they dont include weekends. Since its a fibre service why cant they have standbys on site to assist with over weekend internet connection