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Nyeleti N
1 reviews | Active since Jul 2020
11 Jul 2024, 17:38
Surf4life in Sky city
They are the worst. Sky city people are suffering because of them . We are paying R500 every month for the worst service. We hardly have internet for more than 5 days in a week. They are always fixing something their fibre is always down .
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Replies (1)
Surf4Life's replyOfficial
30 Jul 2024, 12:06Hi Nyeleti
We understand how critical reliable internet is, We strive to provide timely and effective support, and it’s clear we have not met those standards in your case. We are aware of the current issues in Sky City and please know that we are reviewing the situation & actively working to resolve the underlying problems and improve the consistency of our service. Your feedback is invaluable, and we are using it to make necessary adjustments.
Please note and it is never our intention or any business to charge for periods where service is not delivered satisfactorily. We value your feedback and your business and are dedicated to providing you with better service moving forward.
If you have any specific concerns or need immediate assistance, please let us know.
Regards
We understand how critical reliable internet is, We strive to provide timely and effective support, and it’s clear we have not met those standards in your case. We are aware of the current issues in Sky City and please know that we are reviewing the situation & actively working to resolve the underlying problems and improve the consistency of our service. Your feedback is invaluable, and we are using it to make necessary adjustments.
Please note and it is never our intention or any business to charge for periods where service is not delivered satisfactorily. We value your feedback and your business and are dedicated to providing you with better service moving forward.
If you have any specific concerns or need immediate assistance, please let us know.
Regards
Surf4Life's reply30 Jul 2024, 12:06
Official
Hi Nyeleti
We understand how critical reliable internet is, We strive to provide timely and effective support, and it’s clear we have not met those standards in your case. We are aware of the current issues in Sky City and please know that we are reviewing the situation & actively working to resolve the underlying problems and improve the consistency of our service. Your feedback is invaluable, and we are using it to make necessary adjustments.
Please note and it is never our intention or any business to charge for periods where service is not delivered satisfactorily. We value your feedback and your business and are dedicated to providing you with better service moving forward.
If you have any specific concerns or need immediate assistance, please let us know.
Regards
We understand how critical reliable internet is, We strive to provide timely and effective support, and it’s clear we have not met those standards in your case. We are aware of the current issues in Sky City and please know that we are reviewing the situation & actively working to resolve the underlying problems and improve the consistency of our service. Your feedback is invaluable, and we are using it to make necessary adjustments.
Please note and it is never our intention or any business to charge for periods where service is not delivered satisfactorily. We value your feedback and your business and are dedicated to providing you with better service moving forward.
If you have any specific concerns or need immediate assistance, please let us know.
Regards