SN
Siphiwe N
1 reviews | Active since Sept 2018
19 May 2022, 08:32
Surf4Life Horrible Service
Horrible service from Surf4Life. Haven't had connection since Tuesday and called through to report and was told that the technician can maybe come through on 'Friday'. Told them that Friday is too far for me without having internet since I'm working from home. The support manager promised to send me an email by Thursday first thing in the morning with regards to the way forward. Still waiting for that email and feedback. What's sad is that tomorrow is my debit order day. Is this the type of service that I'm paying for? I'm really not getting what I'm paying for. Your after sale support services sucks big time. I regret the day I opted for your fibre services.
Helpful (0)
Replies (2)0
Replies (2)SN
Siphiwe N's updateReviewer Update
19 May 2022, 09:44I have been sorted after all the struggle.
Thank you.
Thank you.
SN
Siphiwe N's update19 May 2022, 09:44
Reviewer Update
I have been sorted after all the struggle.
Thank you.
Thank you.
SN
Siphiwe N's updateReviewer Update
19 May 2022, 10:11Thank you to Mashudu for assisting me. He made sure that I'm assisted before 9am and also gave me a call to make sure that all is in order. This is the type of service I vow for and I'm now able to proceed with my work without any connection issues. Thank you Mashudu and the team.
SN
Siphiwe N's update19 May 2022, 10:11
Reviewer Update
Thank you to Mashudu for assisting me. He made sure that I'm assisted before 9am and also gave me a call to make sure that all is in order. This is the type of service I vow for and I'm now able to proceed with my work without any connection issues. Thank you Mashudu and the team.