ML
Molatelo L

1 reviews | Active since Nov 2022

29 Jun 2023, 10:27

Surf4life bad internet service provider.

Surf4life's is the worst service provider ever, they've increased prices but the service just got much worse .

I'm paying for 50mbps but only getting 0.92 mbps . The fact that we can 't use a different service provider is also ridiculous..

0
Replies (1)
Surf4Life
Surf4Life's reply18 Jul 2023, 16:04
Official
Good day Molatelo

Thank you for providing us with your valued feedback

Kindly provide us with your ticket number so that we can escalate the ticket to the relevant network engineer and resolve any speed issue you might be experiencing?
We can see that the last time you logged a ticket for assistance was in August of 2022

Please dont hesitate to let us know should we be able to assist you withg anything else

Kind regards,
S4L Customer Care