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Chiggs C
1 reviews | Active since Mar 2022
25 May 2025, 13:56
Surf4Life a Horrible Internet Service Provider-Not recommended at all
What a horrible service provider this is, not recommended to anyone more especially if you work from home. I have 50mbps/25mbps fibre service with them which never works. The best it can do on a good day is 7mbps download, ironically they dont miss debiting our accounts. I wonder why people like these are still in business mybe their survival mode is cutting deals with property developers so that they can be imposed on unsuspecting residents and rob them.
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Surf4Life's replyOfficial
27 May 2025, 13:36Hi Chiggs
We genuinely value your business and deeply regret any impression that we do not care for our customers , that is certainly not the case, especially when working from home. Your feedback is valuable and will be used to improve both our service quality and customer experience.
We always advise and encourage our clients to report any service issues they may experience. Should a satisfactory resolution not be achieved initially, we have a dedicated Customer Care department that can escalate and further investigate reported concerns.
We genuinely value your business and deeply regret any impression that we do not care for our customers , that is certainly not the case, especially when working from home. Your feedback is valuable and will be used to improve both our service quality and customer experience.
We always advise and encourage our clients to report any service issues they may experience. Should a satisfactory resolution not be achieved initially, we have a dedicated Customer Care department that can escalate and further investigate reported concerns.
We would truly appreciate the opportunity to look into and resolve the issue you’re currently facing. Our service desk will be in contact with you shortly to assist further.
Surf4Life's reply27 May 2025, 13:36
Official
Hi Chiggs
We genuinely value your business and deeply regret any impression that we do not care for our customers , that is certainly not the case, especially when working from home. Your feedback is valuable and will be used to improve both our service quality and customer experience.
We always advise and encourage our clients to report any service issues they may experience. Should a satisfactory resolution not be achieved initially, we have a dedicated Customer Care department that can escalate and further investigate reported concerns.
We genuinely value your business and deeply regret any impression that we do not care for our customers , that is certainly not the case, especially when working from home. Your feedback is valuable and will be used to improve both our service quality and customer experience.
We always advise and encourage our clients to report any service issues they may experience. Should a satisfactory resolution not be achieved initially, we have a dedicated Customer Care department that can escalate and further investigate reported concerns.
We would truly appreciate the opportunity to look into and resolve the issue you’re currently facing. Our service desk will be in contact with you shortly to assist further.