Surf for life Fibre - Stop rendering a service if you can't live upto the consumers expectations

From the time we Started using this service it has been a terrible experience . Unfortunately there's no other Fibre providers in our area so we are forced to use Surf for life. Almost every week the internet goes off with no explanation or notification. I have to incur the cost to put in mobile data for my daughter online school and my work weekly or sometimes fortnightly . There is also no chance of getting reimbursed the attitude of Surf for life is that 'we are working hard to get it fixed,' and we can not do anything for the cost that you incurred. On a monthly bases I spend over R300 for data only apart from the payments paid to surf for life Fibre. If you guys are unable to provide a service you need to stop rendering the service and give a better company an opportunity to give consumers what they deserve.