Suffering 4 Life

This by far must be the worse fibre provide I had to deal with in my life. If the was option to rate 0 I would. The services have always been bad and unstable in Sky city but It took a turn for the worse. On 13/12/2025 they sent an email saying they would be doing a maintenance which they usual do and a list of house numbers was attached to the email. My house number was not even on that list but from that day I have been suffering for life. I get disconnected from my work VPN and from the network over hundreds time a day, intermitted connectivity across multiple devices laptop, smart TVs and mobile phone. Devices disconnect from the network frequently requiring daily reboots of the router. I have contacted the support and spoken to Khaya and Darryl numerous times and log many incidents which has proven to be very useless. The guy by the name of Darryl which I speak to most of the time who always sounds like is not willing to assist gave me the stupidest advise by suggesting that I need to purchase a static IP address. I never had these problems before their recent maintenance why must I now pay for static IP address because I never had this problem before. When I asked Darryl to check logs and advise what cause the disconnection, he tells me that he doesn’t see anything from his side and when asked for my calls to be transferred to management (Ayanda) for further assistance he always gives me excuses. We being undermined by this company and they absolutely no will to assist us in any ways but yet again they are always happy to take our money.