dJ
diketso J
1 reviews | Active since Jul 2024
15 Oct 2024, 12:10
suffer for life with surf4life
I am without connection for full seven days, lodged a query but no positive response so far except for technicians promising to come but do not come to fix the problem. the service is extremely poor, instead of surfing I am suffering
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Surf4Life's replyOfficial
18 Oct 2024, 12:44Hi Jafta
We have been trying to reach you since the 20th of September regarding the exchange of devices at your unit. As mentioned in our previous communications on ticket *** & ***. If affected clients do not coordinate availability, their service may be disrupted. Since then, we’ve encountered challenges in arranging a suitable time for an appointment for your unit, taking into account that we operate during business hours and days. However, thank you for taking our call today and confirming your availability for this afternoon. We appreciate your cooperation and look forward to resolving the issue promptly.
Thank you
We have been trying to reach you since the 20th of September regarding the exchange of devices at your unit. As mentioned in our previous communications on ticket *** & ***. If affected clients do not coordinate availability, their service may be disrupted. Since then, we’ve encountered challenges in arranging a suitable time for an appointment for your unit, taking into account that we operate during business hours and days. However, thank you for taking our call today and confirming your availability for this afternoon. We appreciate your cooperation and look forward to resolving the issue promptly.
Thank you
Surf4Life's reply18 Oct 2024, 12:44
Official
Hi Jafta
We have been trying to reach you since the 20th of September regarding the exchange of devices at your unit. As mentioned in our previous communications on ticket *** & ***. If affected clients do not coordinate availability, their service may be disrupted. Since then, we’ve encountered challenges in arranging a suitable time for an appointment for your unit, taking into account that we operate during business hours and days. However, thank you for taking our call today and confirming your availability for this afternoon. We appreciate your cooperation and look forward to resolving the issue promptly.
Thank you
We have been trying to reach you since the 20th of September regarding the exchange of devices at your unit. As mentioned in our previous communications on ticket *** & ***. If affected clients do not coordinate availability, their service may be disrupted. Since then, we’ve encountered challenges in arranging a suitable time for an appointment for your unit, taking into account that we operate during business hours and days. However, thank you for taking our call today and confirming your availability for this afternoon. We appreciate your cooperation and look forward to resolving the issue promptly.
Thank you