AP
Ayanda P
1 reviews | Active since Oct 2023
02 Dec 2024, 11:10
Stay away from Surf4life. HORRIBLE service!
8 days ago purchased WiFi, it doesn't connect properly and after numerous attempts of trying to get them to assist , no assistance from Surf4life. They ignore emails and hang up on calls.
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Surf4Life's replyOfficial
02 Dec 2024, 15:22Hi Ayanda
As per our previous communication, we will have someone assist you further with the matter as per ticket s4lsup-***. However, it would have been helpful if you had been able to receive our call from the service desk, as this would have greatly aided in providing you with the required assistance in a timely manner.
As per our previous communication, we will have someone assist you further with the matter as per ticket s4lsup-***. However, it would have been helpful if you had been able to receive our call from the service desk, as this would have greatly aided in providing you with the required assistance in a timely manner.
We are aware of the current issue you are facing and are working to resolve it as quickly as possible. Rest assured, we are here to support you, and have prioritized your ticket.
Surf4Life's reply02 Dec 2024, 15:22
Official
Hi Ayanda
As per our previous communication, we will have someone assist you further with the matter as per ticket s4lsup-***. However, it would have been helpful if you had been able to receive our call from the service desk, as this would have greatly aided in providing you with the required assistance in a timely manner.
As per our previous communication, we will have someone assist you further with the matter as per ticket s4lsup-***. However, it would have been helpful if you had been able to receive our call from the service desk, as this would have greatly aided in providing you with the required assistance in a timely manner.
We are aware of the current issue you are facing and are working to resolve it as quickly as possible. Rest assured, we are here to support you, and have prioritized your ticket.