MD
Mthunzi D
1 reviews | Active since Mar 2021
21 Mar 2024, 17:04
S4Life Horrible service providers
The most inconsistent and unreliable fiber providers. There's nothing more frustrating than paying for a service that experiences more downtime than ever before. We hardly have a day where there are no network issues 😢 😑. They just send their emails and apologize for the inconvenience, like that should make me as a customer feel better. I wouldn't recommend anyone to this horrible company. Each and every month, they process their debit orders without fail while their services fail every now and then. S4Life is a horrible nightmare that I don't seem to wake up from.
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Replies (1)
Surf4Life's replyOfficial
30 Apr 2024, 14:55Hi Mthunzi
We value your feedback and appreciate your patience as we strive to deliver a better service experience. Your input is essential in helping us make the necessary improvements.
We understand the importance of having a stable and dependable internet connection, especially for our valued customers like yourself. Please know that we have been actively working on improving our service to provide a more reliable experience for all our customers.
We acknowledge that our apologies alone may not resolve the impact these disruptions have had on your daily life, and we are committed to taking concrete actions to earn back your trust.
At Surf4Life, we prioritize transparency and strive to keep our clients informed about any issues/outages or maintenance activities that may affect their internet service. During internet outages or scheduled maintenance, we make every effort to communicate with our clients promptly and effectively. We send out timely notifications via email.
Please be assured that we are continuously working on improving our infrastructure to enhance the reliability and stability of our fiber network. However, it's important to acknowledge that like any technology Fiber, is subject to occasional service interruptions. Despite our best efforts, no provider can guarantee 100% uptime. Our commitment is to apply significant effort during service outages to ensure a swift resolution.
WE appreciate your patience and understanding as we work to deliver a better service experience.
We value your feedback and appreciate your patience as we strive to deliver a better service experience. Your input is essential in helping us make the necessary improvements.
We understand the importance of having a stable and dependable internet connection, especially for our valued customers like yourself. Please know that we have been actively working on improving our service to provide a more reliable experience for all our customers.
We acknowledge that our apologies alone may not resolve the impact these disruptions have had on your daily life, and we are committed to taking concrete actions to earn back your trust.
At Surf4Life, we prioritize transparency and strive to keep our clients informed about any issues/outages or maintenance activities that may affect their internet service. During internet outages or scheduled maintenance, we make every effort to communicate with our clients promptly and effectively. We send out timely notifications via email.
Please be assured that we are continuously working on improving our infrastructure to enhance the reliability and stability of our fiber network. However, it's important to acknowledge that like any technology Fiber, is subject to occasional service interruptions. Despite our best efforts, no provider can guarantee 100% uptime. Our commitment is to apply significant effort during service outages to ensure a swift resolution.
WE appreciate your patience and understanding as we work to deliver a better service experience.
Surf4Life's reply30 Apr 2024, 14:55
Official
Hi Mthunzi
We value your feedback and appreciate your patience as we strive to deliver a better service experience. Your input is essential in helping us make the necessary improvements.
We understand the importance of having a stable and dependable internet connection, especially for our valued customers like yourself. Please know that we have been actively working on improving our service to provide a more reliable experience for all our customers.
We acknowledge that our apologies alone may not resolve the impact these disruptions have had on your daily life, and we are committed to taking concrete actions to earn back your trust.
At Surf4Life, we prioritize transparency and strive to keep our clients informed about any issues/outages or maintenance activities that may affect their internet service. During internet outages or scheduled maintenance, we make every effort to communicate with our clients promptly and effectively. We send out timely notifications via email.
Please be assured that we are continuously working on improving our infrastructure to enhance the reliability and stability of our fiber network. However, it's important to acknowledge that like any technology Fiber, is subject to occasional service interruptions. Despite our best efforts, no provider can guarantee 100% uptime. Our commitment is to apply significant effort during service outages to ensure a swift resolution.
WE appreciate your patience and understanding as we work to deliver a better service experience.
We value your feedback and appreciate your patience as we strive to deliver a better service experience. Your input is essential in helping us make the necessary improvements.
We understand the importance of having a stable and dependable internet connection, especially for our valued customers like yourself. Please know that we have been actively working on improving our service to provide a more reliable experience for all our customers.
We acknowledge that our apologies alone may not resolve the impact these disruptions have had on your daily life, and we are committed to taking concrete actions to earn back your trust.
At Surf4Life, we prioritize transparency and strive to keep our clients informed about any issues/outages or maintenance activities that may affect their internet service. During internet outages or scheduled maintenance, we make every effort to communicate with our clients promptly and effectively. We send out timely notifications via email.
Please be assured that we are continuously working on improving our infrastructure to enhance the reliability and stability of our fiber network. However, it's important to acknowledge that like any technology Fiber, is subject to occasional service interruptions. Despite our best efforts, no provider can guarantee 100% uptime. Our commitment is to apply significant effort during service outages to ensure a swift resolution.
WE appreciate your patience and understanding as we work to deliver a better service experience.