******* Internet Company (Westview 2)

I called today, just to find out my services was deactivated due to non payment, however the account was paid 2 March as debit did not run (U746 Westview), on this day I called to ensure POP was received and that my account will not be suspended. Spoke to service manager Dries who fails to listen to my questions, cannot address them and diverts.

I asked the consultant why was it suspended after I paid and it was confirmed that payment is received. He said it was an error on their side and someone didn't do things rights to update. Even after this so called service manager asked and was given the facts, he couldn't even apologies, but quick to say payment method made was incorrect?

After the back and forth around this simple things he said he will investigate and get back to me, still waiting.... His a pathetic & incapable "manager" that does not listen to complaints but very quick to find faults I have done.

Its not the 1st, 2nd or 3rd time I'm complaining about the same issue, hence I say your service is ******* and pathetic due to the incapable people you have put in place. Very quick to install just to provide nonsense after.