SS
Sam S
1 reviews | Active since May 2018
03 Apr 2026, 15:13
Ridiculous resolution time
I’ve been without connection for 6 days now. Call centre keeps saying that they will escalate and the technician says that his waiting for the network provider. This is ridiculous that it takes a network provider almost a week to assist with connection issues.
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Surf4Life's replyOfficial
16 Apr 2026, 11:45Hi Sam S,We sincerely apologise for the inconvenience caused by the prolonged service outage. We understand how frustrating it is to be without a connection for this long.Kindly provide us with your ticket/reference number so we can locate your query and assist you further.
Surf4Life's reply16 Apr 2026, 11:45
Official
Hi Sam S,We sincerely apologise for the inconvenience caused by the prolonged service outage. We understand how frustrating it is to be without a connection for this long.Kindly provide us with your ticket/reference number so we can locate your query and assist you further.