TC
Temba C
1 reviews | Active since Dec 2021
07 Jan 2025, 14:10
POOR SERVICE at Sky City
Extremely poor service. You for services that their unable to deliver. I logged a fault last week and zero effort was put towards fixing this issues. They basically just ignoring me. Rather just look for alternative service providers.
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Surf4Life's replyOfficial
10 Jan 2025, 09:32Hi Temba
We fully understand how disappointing it is when expectations are not met, and we deeply regret that this has been your experience with us.Please know that we take your concerns seriously, and the lack of communication and follow-up is certainly not the standard we strive for.
Your feedback is invaluable, and we hope that we can regain your trust and confidence in our services. If there’s anything more we can do to assist you or any way please let us know. We genuinely appreciate your patience during this time, and we hope to have the opportunity to turn this experience around for you.
We fully understand how disappointing it is when expectations are not met, and we deeply regret that this has been your experience with us.Please know that we take your concerns seriously, and the lack of communication and follow-up is certainly not the standard we strive for.
Your feedback is invaluable, and we hope that we can regain your trust and confidence in our services. If there’s anything more we can do to assist you or any way please let us know. We genuinely appreciate your patience during this time, and we hope to have the opportunity to turn this experience around for you.
Surf4Life's reply10 Jan 2025, 09:32
Official
Hi Temba
We fully understand how disappointing it is when expectations are not met, and we deeply regret that this has been your experience with us.Please know that we take your concerns seriously, and the lack of communication and follow-up is certainly not the standard we strive for.
Your feedback is invaluable, and we hope that we can regain your trust and confidence in our services. If there’s anything more we can do to assist you or any way please let us know. We genuinely appreciate your patience during this time, and we hope to have the opportunity to turn this experience around for you.
We fully understand how disappointing it is when expectations are not met, and we deeply regret that this has been your experience with us.Please know that we take your concerns seriously, and the lack of communication and follow-up is certainly not the standard we strive for.
Your feedback is invaluable, and we hope that we can regain your trust and confidence in our services. If there’s anything more we can do to assist you or any way please let us know. We genuinely appreciate your patience during this time, and we hope to have the opportunity to turn this experience around for you.