AM
Abigail M
1 reviews | Active since Jan 2025
07 Jan 2025, 08:02
Poor Service at Lion Pride.
had a problem with my Fibre for 2 weeks, called logged calls and no one bothered to come and fix my problem, i work from home and i can not be giving excuses always at work. this is a terrible service i have ever experienced.
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Replies (1)
Surf4Life's replyOfficial
10 Jan 2025, 09:18Hi Abigail
Thank you for reaching out and sharing your experience with us. We deeply regret the delay in resolving your Fibre issue. We take your concerns seriously and are committed to rebuilding your confidence in our services. This is not the standard of service we aim to provide, Please know that your patience during this time is truly appreciated, and we will do everything we can to prevent further disruptions. If you need any additional support or have further concerns, do not hesitate to reach out.
Thank you for reaching out and sharing your experience with us. We deeply regret the delay in resolving your Fibre issue. We take your concerns seriously and are committed to rebuilding your confidence in our services. This is not the standard of service we aim to provide, Please know that your patience during this time is truly appreciated, and we will do everything we can to prevent further disruptions. If you need any additional support or have further concerns, do not hesitate to reach out.
Surf4Life's reply10 Jan 2025, 09:18
Official
Hi Abigail
Thank you for reaching out and sharing your experience with us. We deeply regret the delay in resolving your Fibre issue. We take your concerns seriously and are committed to rebuilding your confidence in our services. This is not the standard of service we aim to provide, Please know that your patience during this time is truly appreciated, and we will do everything we can to prevent further disruptions. If you need any additional support or have further concerns, do not hesitate to reach out.
Thank you for reaching out and sharing your experience with us. We deeply regret the delay in resolving your Fibre issue. We take your concerns seriously and are committed to rebuilding your confidence in our services. This is not the standard of service we aim to provide, Please know that your patience during this time is truly appreciated, and we will do everything we can to prevent further disruptions. If you need any additional support or have further concerns, do not hesitate to reach out.