ZM
Zenani M
1 reviews | Active since Jun 2020
21 Mar 2024, 15:18
Nonsense network
Nonsense fibre network,the worst forever offline with poor communication and rude consultants. Worst customer service ever yet we pay monthly
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Replies (1)
Surf4Life's replyOfficial
30 Apr 2024, 13:40Hi Zenani
I hope this message finds you well. We wanted to take a moment to address your concerns regarding internet outages and infrastructure maintenance. At Surf4Life, we prioritize transparency and strive to keep our clients informed about any issues or maintenance activities that may affect their internet service. we also encourage reporting of any service issues experienced.
Additionally, we will reviewed our processes to improve our customer service and response times. Your feedback is invaluable, and I assure you that we take such matters very seriously. For all your customer care complaints/compliments please forward them directly to ***
Thank you for your understanding and continued support. We appreciate the opportunity to serve you and remain committed to your satisfaction.
I hope this message finds you well. We wanted to take a moment to address your concerns regarding internet outages and infrastructure maintenance. At Surf4Life, we prioritize transparency and strive to keep our clients informed about any issues or maintenance activities that may affect their internet service. we also encourage reporting of any service issues experienced.
Additionally, we will reviewed our processes to improve our customer service and response times. Your feedback is invaluable, and I assure you that we take such matters very seriously. For all your customer care complaints/compliments please forward them directly to ***
Thank you for your understanding and continued support. We appreciate the opportunity to serve you and remain committed to your satisfaction.
Surf4Life's reply30 Apr 2024, 13:40
Official
Hi Zenani
I hope this message finds you well. We wanted to take a moment to address your concerns regarding internet outages and infrastructure maintenance. At Surf4Life, we prioritize transparency and strive to keep our clients informed about any issues or maintenance activities that may affect their internet service. we also encourage reporting of any service issues experienced.
Additionally, we will reviewed our processes to improve our customer service and response times. Your feedback is invaluable, and I assure you that we take such matters very seriously. For all your customer care complaints/compliments please forward them directly to ***
Thank you for your understanding and continued support. We appreciate the opportunity to serve you and remain committed to your satisfaction.
I hope this message finds you well. We wanted to take a moment to address your concerns regarding internet outages and infrastructure maintenance. At Surf4Life, we prioritize transparency and strive to keep our clients informed about any issues or maintenance activities that may affect their internet service. we also encourage reporting of any service issues experienced.
Additionally, we will reviewed our processes to improve our customer service and response times. Your feedback is invaluable, and I assure you that we take such matters very seriously. For all your customer care complaints/compliments please forward them directly to ***
Thank you for your understanding and continued support. We appreciate the opportunity to serve you and remain committed to your satisfaction.