PK
Promise K
1 reviews | Active since Jul 2023
11 Feb 2024, 07:33
No stable network
The worst fibre ever. Even LTE beats this horrible fibre network. If you stay in Milano. Be prepared for disconnects everyday. It's connects a few minutes and searches for another few minutes and the cycle goes on like that for the whole day. Connects > Disconnects > Searching > Reconnect. Etc. It's just expensive for nothing. It's a waste of money.
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Surf4Life's replyOfficial
30 Apr 2024, 11:28Hi Promise
Thank you for bringing this matter to our attention, We kindly request that you report any issue to our support team so that we can investigate further and take appropriate action. While occasional disruptions may occur due to various factors, including network maintenance or technical issues, we strive to provide a seamless and reliable internet experience for all our customers.
We take reports of connectivity issues very seriously, and we strive to provide reliable service to all our customers. However, without prior notification of the problem, it becomes challenging for us to identify and address incidents promptly especially if they isolated to your unit and not the entire estate.
Please feel free to reach out if you have any further questions or concerns.
Thank you for bringing this matter to our attention, We kindly request that you report any issue to our support team so that we can investigate further and take appropriate action. While occasional disruptions may occur due to various factors, including network maintenance or technical issues, we strive to provide a seamless and reliable internet experience for all our customers.
We take reports of connectivity issues very seriously, and we strive to provide reliable service to all our customers. However, without prior notification of the problem, it becomes challenging for us to identify and address incidents promptly especially if they isolated to your unit and not the entire estate.
Please feel free to reach out if you have any further questions or concerns.
Best regards,
Surf4Life's reply30 Apr 2024, 11:28
Official
Hi Promise
Thank you for bringing this matter to our attention, We kindly request that you report any issue to our support team so that we can investigate further and take appropriate action. While occasional disruptions may occur due to various factors, including network maintenance or technical issues, we strive to provide a seamless and reliable internet experience for all our customers.
We take reports of connectivity issues very seriously, and we strive to provide reliable service to all our customers. However, without prior notification of the problem, it becomes challenging for us to identify and address incidents promptly especially if they isolated to your unit and not the entire estate.
Please feel free to reach out if you have any further questions or concerns.
Thank you for bringing this matter to our attention, We kindly request that you report any issue to our support team so that we can investigate further and take appropriate action. While occasional disruptions may occur due to various factors, including network maintenance or technical issues, we strive to provide a seamless and reliable internet experience for all our customers.
We take reports of connectivity issues very seriously, and we strive to provide reliable service to all our customers. However, without prior notification of the problem, it becomes challenging for us to identify and address incidents promptly especially if they isolated to your unit and not the entire estate.
Please feel free to reach out if you have any further questions or concerns.
Best regards,