LM
Likho M
1 reviews | Active since Oct 2023
02 Oct 2023, 13:38
No help form the workers
I’ve been calling and sending emails because I haven’t had Wi-Fi for 20 days. They just ignored my requests. What makes me angry is the fact that I have to pay but I don’t have Wi-fi. I signed the contract on the 8th of September. Today is the 2nd of October. My problem should have been fixed the first time I called. Honestly, DO NOT RECOMMEND!!!
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Replies (1)
Surf4Life's replyOfficial
12 Oct 2023, 08:46Hi, Likho
We understand your frustration with the recent service disruption . We genuinely want to assist you in resolving this matter.
We attempted to reach you on the contact information provided, but unfortunately, we were unable to get through after several attempts. To ensure we address your concerns promptly, could you please contact us directly at ***? We're committed to rectifying the situation and ensuring you have a satisfactory experience with our services.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the issue. We value you as a customer and are committed to making things right.
Regards
We understand your frustration with the recent service disruption . We genuinely want to assist you in resolving this matter.
We attempted to reach you on the contact information provided, but unfortunately, we were unable to get through after several attempts. To ensure we address your concerns promptly, could you please contact us directly at ***? We're committed to rectifying the situation and ensuring you have a satisfactory experience with our services.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the issue. We value you as a customer and are committed to making things right.
Regards
Best regards,
Surf4Life's reply12 Oct 2023, 08:46
Official
Hi, Likho
We understand your frustration with the recent service disruption . We genuinely want to assist you in resolving this matter.
We attempted to reach you on the contact information provided, but unfortunately, we were unable to get through after several attempts. To ensure we address your concerns promptly, could you please contact us directly at ***? We're committed to rectifying the situation and ensuring you have a satisfactory experience with our services.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the issue. We value you as a customer and are committed to making things right.
Regards
We understand your frustration with the recent service disruption . We genuinely want to assist you in resolving this matter.
We attempted to reach you on the contact information provided, but unfortunately, we were unable to get through after several attempts. To ensure we address your concerns promptly, could you please contact us directly at ***? We're committed to rectifying the situation and ensuring you have a satisfactory experience with our services.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the issue. We value you as a customer and are committed to making things right.
Regards
Best regards,