RS
Rudy S
1 reviews | Active since Feb 2022
12 Dec 2022, 16:48
No Connection
This is the worst wifi provider ever, they have more outages than Eskom with no one to assist. The technicians are always out and can't assist, you spend more time looking for assistance than actually have connection. This makes WFH a complete nightmare.
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Surf4Life's replyOfficial
14 Dec 2022, 13:09Good day Nomsa
Thank you for reaching out to us
Kindly provide me with a ticket number and we will follow up on your query.
We have an SLA on all tickets, and very seldom does a ticket remain open longer than the SLA
You are also more than welcome to forward your ticket number to *** should the turnaround time not be met, and we will gladly investigate the matter for you
Kind Regards,
S4L
Thank you for reaching out to us
Kindly provide me with a ticket number and we will follow up on your query.
We have an SLA on all tickets, and very seldom does a ticket remain open longer than the SLA
You are also more than welcome to forward your ticket number to *** should the turnaround time not be met, and we will gladly investigate the matter for you
Kind Regards,
S4L
Surf4Life's reply14 Dec 2022, 13:09
Official
Good day Nomsa
Thank you for reaching out to us
Kindly provide me with a ticket number and we will follow up on your query.
We have an SLA on all tickets, and very seldom does a ticket remain open longer than the SLA
You are also more than welcome to forward your ticket number to *** should the turnaround time not be met, and we will gladly investigate the matter for you
Kind Regards,
S4L
Thank you for reaching out to us
Kindly provide me with a ticket number and we will follow up on your query.
We have an SLA on all tickets, and very seldom does a ticket remain open longer than the SLA
You are also more than welcome to forward your ticket number to *** should the turnaround time not be met, and we will gladly investigate the matter for you
Kind Regards,
S4L