Month to month contract it only 3 weeks being disconnected before month end of my service resolve this I need to be online with my money I paid

November 1st 2024 I was supposed to get free month Fibre as new tenants it didn't happened was sent pillar to post until December the 9th and it was disconnected January I bought month to month and fill in the debit order instructions that didn't happen in February until I paid manually I wrote cancellation email together with reconnect request as I was disconnected. In March same issue i paid cash n the debit order I reverse the debit order as I already requested to be canceled on the previous month;again on my email I insisted the debit to ne canceled as it so not inconvenience for me this double payments. In April I was disconnected and I did manually payments again a debit order went through I reverse it as I already paid manually I was disconnected from 12th April until the 14th because of office hours. I made it clear and simple in 5 emails sent plus 2 phone calls that my disconnection should be after a month [30 days] I no longer want a debit I sm tired of dealing with one issue for almost 2 months full repeating same mistakes that affect me as a client; your urgent only reconnect not to read further the email about a debit order that is causing so much pain and trouble because I had to write bunches of emails explaining to you what was supposed to be resolve in February. Right now I am on month to month but yesterday I was disconnected yet my month to month started on the 14th April, I don't kno who decided u must be disconnected on the 9th since vam not a debit order client in one word I am being ****** my monthly service cut shot for what reasons? Because debit order & monthly to month are 2 different contracts why myline is suspended on the 9th is ny month to month to month money finish within 3 weeks? Why I am being sold liers that it month to month if not? Last month I was cut off before time because of this again thus month that means I am giving you a week free of service every month besides that your lines are always have disconnection errors every monthly.

All I need is my connection back until the 13th May than I will decide when my new month to month start stop ✋️ using me , that means if I decide to pay on the 25th on the 9th I Wil be disconnected yet am on month to month contract? Deal with the urgent who failed to do the job in February I mustn't be liable for your failure to resolve client queries. As per my connection day for the previous month o am expecting my disconntion to be on that day.