SM
Stephen M
1 reviews | Active since Jun 2023
05 Mar 2026, 17:39
Mbula went all out i...
Mbula went all out in assisting me to get connected when i had downtime with my internet connectivity my issue was resolved after days without connection.....i give him 5 stars but however the support line is horrible , no communication and calling them wasting your airtime
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Surf4Life's replyOfficial
17 Mar 2026, 13:12 Hi Stephen,
Thank you for your feedback and for acknowledging Mbula’s efforts – we’re glad your connectivity issue was resolved. We sincerely apologise for the difficulties you experienced with our support line. We are actively working to improve our communication and response times to ensure our customers no longer face such frustrations. We appreciate your patience and your 5-star recognition for Mbula.
Thank you for your feedback and for acknowledging Mbula’s efforts – we’re glad your connectivity issue was resolved. We sincerely apologise for the difficulties you experienced with our support line. We are actively working to improve our communication and response times to ensure our customers no longer face such frustrations. We appreciate your patience and your 5-star recognition for Mbula.
Surf4Life's reply17 Mar 2026, 13:12
Official
Hi Stephen,
Thank you for your feedback and for acknowledging Mbula’s efforts – we’re glad your connectivity issue was resolved. We sincerely apologise for the difficulties you experienced with our support line. We are actively working to improve our communication and response times to ensure our customers no longer face such frustrations. We appreciate your patience and your 5-star recognition for Mbula.
Thank you for your feedback and for acknowledging Mbula’s efforts – we’re glad your connectivity issue was resolved. We sincerely apologise for the difficulties you experienced with our support line. We are actively working to improve our communication and response times to ensure our customers no longer face such frustrations. We appreciate your patience and your 5-star recognition for Mbula.