I was assisted by Phalanndwa Tshifhiwa regarding a query that was logged 2 days ago

I was assisted by Phalanndwa Tshifhiwa regarding a query that was logged 2 days ago. Tshifhiwa was helpful as he managed to identify the problem and walked me through the process of rectifying the error. Likewise, I was able to have connectivity restored on my extender and this was because Tshifhiwa was patient, professional, and very knowledgeable with regards to the devices. Thank you to Tshifhiwa for taking the extra step to investigate the cause of the error and to rectify the issue. Well done Tshifhiwa and keep up the sterling work.