I have been experiencing no internet connection since January 23rd 2025, have sent numerous emails and made calls to surf4 life with no clear sense of urgency or willing to assist until this afternoon when my call was answered by (Zoey Ntshangase) who has

I have been experiencing no internet connection since January 23rd 2025, have sent numerous emails and made calls to surf4 life with no clear sense of urgency or willing to assist until this afternoon when my call was answered by (Zoey Ntshangase) who has taken upon herself to do all the necessary follow up and keeping updated at every step, my overall experience with Surf4Life left a sour test but this lady has restored my hope in the company. For record purpose the tickets are as below: Fibre fault[s4lsup-***] No internet access U2795 SkyCity[s4lsup-*** Fibre fault [s4lsup-***] U02795 no internet access[s4lsup-***]