NM
Nomaswazi M
1 reviews | Active since Jan 2018
16 Jan 2026, 13:48
I am extremely dissa...
I am extremely dissatisfied! I am not able to connect to fibre and am not being assisted! I work from home and have not been able to work! It’s money that I’m losing and I NEED A TECHNICIAN TO ATTEND TO THIS IMMEDIATELY
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Replies (2)NM
Nomaswazi M's updateReviewer Update
16 Jan 2026, 14:26The agent on the line, Kamogelo should be fired honestly! She had very poor customer service skills and just an appauling attitude. I am waiting for the manager Sherice to call me! Is anyone from Surf4life responding to hello peter complaints? Do they even know how poor their service is?
NM
Nomaswazi M's update16 Jan 2026, 14:26
Reviewer Update
The agent on the line, Kamogelo should be fired honestly! She had very poor customer service skills and just an appauling attitude. I am waiting for the manager Sherice to call me! Is anyone from Surf4life responding to hello peter complaints? Do they even know how poor their service is?
Surf4Life's replyOfficial
22 Jan 2026, 13:04HI Nomaswazi,
Thank you for taking the time and speaking with us over the call. We sincerely apologize for the frustration you experienced.We are glad that your services are now working properly. An email has been sent to you confirming the details discussed during our call.Should you experience any further issues or require additional support, please do not hesitate to contact us, and we will gladly assist.
Thank you for taking the time and speaking with us over the call. We sincerely apologize for the frustration you experienced.We are glad that your services are now working properly. An email has been sent to you confirming the details discussed during our call.Should you experience any further issues or require additional support, please do not hesitate to contact us, and we will gladly assist.
Surf4Life's reply22 Jan 2026, 13:04
Official
HI Nomaswazi,
Thank you for taking the time and speaking with us over the call. We sincerely apologize for the frustration you experienced.We are glad that your services are now working properly. An email has been sent to you confirming the details discussed during our call.Should you experience any further issues or require additional support, please do not hesitate to contact us, and we will gladly assist.
Thank you for taking the time and speaking with us over the call. We sincerely apologize for the frustration you experienced.We are glad that your services are now working properly. An email has been sent to you confirming the details discussed during our call.Should you experience any further issues or require additional support, please do not hesitate to contact us, and we will gladly assist.