LB
Lydia B
1 reviews | Active since Nov 2024
06 Nov 2024, 15:34
I
Its a worse WiFi /Fiber I ever use ever in my life ,I would not recommend to anyone even it can be R100 a month.Its worse🚮
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Replies (1)
Surf4Life's replyOfficial
22 Nov 2024, 12:12Hi Lydia
Thank you for sharing your feedback with us. We understand how important reliable internet is, and we genuinely regret that our service didn’t meet your expectations. Please let us know if you are experiencing any specific issues,
We want to assure you that all the frustration felt by residents, is shared with Surf4Life. The recent outages was not due to cable theft. It was intentional vandalism on various lines throughout Sky City. This is nearly impossible to combat, although we do try to take precautions and put measures in place to make it harder for ********* to commit such acts.
If you'd be open to discussing this further or if there’s anything we can do to assist you, please feel free to reach out.
Thank you for sharing your feedback with us. We understand how important reliable internet is, and we genuinely regret that our service didn’t meet your expectations. Please let us know if you are experiencing any specific issues,
We want to assure you that all the frustration felt by residents, is shared with Surf4Life. The recent outages was not due to cable theft. It was intentional vandalism on various lines throughout Sky City. This is nearly impossible to combat, although we do try to take precautions and put measures in place to make it harder for ********* to commit such acts.
If you'd be open to discussing this further or if there’s anything we can do to assist you, please feel free to reach out.
Surf4Life's reply22 Nov 2024, 12:12
Official
Hi Lydia
Thank you for sharing your feedback with us. We understand how important reliable internet is, and we genuinely regret that our service didn’t meet your expectations. Please let us know if you are experiencing any specific issues,
We want to assure you that all the frustration felt by residents, is shared with Surf4Life. The recent outages was not due to cable theft. It was intentional vandalism on various lines throughout Sky City. This is nearly impossible to combat, although we do try to take precautions and put measures in place to make it harder for ********* to commit such acts.
If you'd be open to discussing this further or if there’s anything we can do to assist you, please feel free to reach out.
Thank you for sharing your feedback with us. We understand how important reliable internet is, and we genuinely regret that our service didn’t meet your expectations. Please let us know if you are experiencing any specific issues,
We want to assure you that all the frustration felt by residents, is shared with Surf4Life. The recent outages was not due to cable theft. It was intentional vandalism on various lines throughout Sky City. This is nearly impossible to combat, although we do try to take precautions and put measures in place to make it harder for ********* to commit such acts.
If you'd be open to discussing this further or if there’s anything we can do to assist you, please feel free to reach out.