vS
vusi S
1 reviews | Active since Jun 2020
29 Nov 2023, 11:41
HORRIBLE FROM SURF 4 LIFE
The service from this company is very horrible, we pay for their services without fail but when we don't have coverage/internet their dysfunctional call Centre does not take our calls .when they decide to ,they cannot solve the problem. As we speak I have been without internet for week waiting for their technician to come through ,every time I call they says 'a ticket was logged'
Helpful (0)
Replies (1)0
Replies (1)
Surf4Life's replyOfficial
24 Apr 2024, 11:45Hi Vusi
I apologize for the inconvenience you've experienced. Your feedback is valuable, and I understand your frustration. Rest assured, we take all necessary precautions to conduct a thorough investigation and ensure that our staff consistently uphold professionalism and helpfulness and training is provided if need be.
Regards
I apologize for the inconvenience you've experienced. Your feedback is valuable, and I understand your frustration. Rest assured, we take all necessary precautions to conduct a thorough investigation and ensure that our staff consistently uphold professionalism and helpfulness and training is provided if need be.
Regards
Surf4Life's reply24 Apr 2024, 11:45
Official
Hi Vusi
I apologize for the inconvenience you've experienced. Your feedback is valuable, and I understand your frustration. Rest assured, we take all necessary precautions to conduct a thorough investigation and ensure that our staff consistently uphold professionalism and helpfulness and training is provided if need be.
Regards
I apologize for the inconvenience you've experienced. Your feedback is valuable, and I understand your frustration. Rest assured, we take all necessary precautions to conduct a thorough investigation and ensure that our staff consistently uphold professionalism and helpfulness and training is provided if need be.
Regards