FIX THE SPEED ASAP!
Can you guys fix the speed issue already? For **** sakes, we’re trying to work here!!!! This **** has been slow as **** since the downtime from yesterday. Come on, man!
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Surf4Life's replyOfficial
12 Oct 2023, 08:26 Hi Jito,
I understand your frustration with the recent slow speed issues, I'd like to inform you that our upstream provider resolved the slow speed issue within SLA at 13:53 on September 28, 2023.
We are committed to providing a seamless internet experience for our customers, and we're continuously working to improve our services. If you're still experiencing any speed-related problems, please reach out to our support team *** or ***, and they will be happy to assist you further.
We appreciate your patience, and we're here to ensure your internet connection is as fast and reliable as possible. Thank you for choosing us as your service provider.
I understand your frustration with the recent slow speed issues, I'd like to inform you that our upstream provider resolved the slow speed issue within SLA at 13:53 on September 28, 2023.
We are committed to providing a seamless internet experience for our customers, and we're continuously working to improve our services. If you're still experiencing any speed-related problems, please reach out to our support team *** or ***, and they will be happy to assist you further.
We appreciate your patience, and we're here to ensure your internet connection is as fast and reliable as possible. Thank you for choosing us as your service provider.
Surf4Life's reply12 Oct 2023, 08:26
Official
Hi Jito,
I understand your frustration with the recent slow speed issues, I'd like to inform you that our upstream provider resolved the slow speed issue within SLA at 13:53 on September 28, 2023.
We are committed to providing a seamless internet experience for our customers, and we're continuously working to improve our services. If you're still experiencing any speed-related problems, please reach out to our support team *** or ***, and they will be happy to assist you further.
We appreciate your patience, and we're here to ensure your internet connection is as fast and reliable as possible. Thank you for choosing us as your service provider.
I understand your frustration with the recent slow speed issues, I'd like to inform you that our upstream provider resolved the slow speed issue within SLA at 13:53 on September 28, 2023.
We are committed to providing a seamless internet experience for our customers, and we're continuously working to improve our services. If you're still experiencing any speed-related problems, please reach out to our support team *** or ***, and they will be happy to assist you further.
We appreciate your patience, and we're here to ensure your internet connection is as fast and reliable as possible. Thank you for choosing us as your service provider.