NP
Nimrod P

1 reviews | Active since Aug 2022

22 Nov 2023, 08:53

Fibre

Good morning

I was called about a week ago about the complain that I had . I was promised that they will speak to management with regard to my issue can you believe it I am still waiting for the answer seven days later. That is what we call customer service from surf4life. Could you please surf4life response to what you promise . I don't want to publish our conversation.

0
Replies (1)
Surf4Life
Surf4Life's reply03 May 2024, 13:52
Official
HI Nimrod

Thank you for bringing this to our attention, and we apologize for the delay in providing you with a resolution to your issue. Your satisfaction is our top priority, and I understand the frustration caused by the lack of communication.
Additionally, we will review our processes to improve our customer service and response times.

 We value your business and want to ensure that you have a positive experience with Surf4Life.