Every month my internet just cuts on the 10th, and I am paying every month on the 1st of each month, and I call the call centre for reconnection

Every month my internet just cuts on the 10th, and I am paying every month on the 1st of each month, and I call the call centre for reconnection. Today I decided to call Tshifhiwa on his personal phone, and he explained to me why my internet always cuts on the 10th. Thank you, Tshifhiwa, for your good explanation. You are a star.