AM
Andani M
1 reviews | Active since Mar 2022
17 Jul 2024, 21:30
Do NOT sign up with this company. Rather get a 5G wireless router
Please don't sign up with this people. Outages every other day. You pay for a good connection the best it will run at is 2mbs.
You pay more than R600 to get a 50mbs line only for it to run at 2mbs 6 out of 7 days of the week. You will regret
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Surf4Life's replyOfficial
30 Jul 2024, 16:41Hi Andani
Your feedback is invaluable in helping us identify and resolve areas where we need to improve.
If you are still facing issues, We encourage you to reach out directly so we can investigate and resolve any specific problems you're encountering. We appreciate your feedback and hope to have the opportunity to address your concerns and restore your confidence in our service. Upon reviewing your account, we have only found a history of one reported service fault ticket since the inception of your service, which suggests that your connection has generally been optimal. If there have been additional issues that were not reported, or if there are specific concerns we might have missed, please let us know so we can address them promptly.
Thank you for bringing this to our attention.
Regards
Regards
Surf4Life's reply30 Jul 2024, 16:41
Official
Hi Andani
Your feedback is invaluable in helping us identify and resolve areas where we need to improve.
If you are still facing issues, We encourage you to reach out directly so we can investigate and resolve any specific problems you're encountering. We appreciate your feedback and hope to have the opportunity to address your concerns and restore your confidence in our service. Upon reviewing your account, we have only found a history of one reported service fault ticket since the inception of your service, which suggests that your connection has generally been optimal. If there have been additional issues that were not reported, or if there are specific concerns we might have missed, please let us know so we can address them promptly.
Thank you for bringing this to our attention.
Regards
Regards