RM
Rirhandzu M
1 reviews | Active since Mar 2019
08 May 2023, 08:58
Disappointed client
I called into understand the D.O process and your consultant dropped the line. How come a big company like you does not have a pro rata option or any other way to meet your customers need. Very disappointed client. Meaning you rather lose a client to another service provider than retaining one.
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Surf4Life's replyOfficial
18 May 2023, 11:49Good day Rirhandzu
Thank you for your inquire
The answer is a simple one, we offer something that no other service provider in the industry offers, pre-paid services.
A pre-paid 30-day fiber connection package offers several advantages for customers looking for flexibility and control over their internet usage. Here are some key benefits of opting for such a package:
1. Cost-Effective: With a fixed payment for a 30-day period, you can better manage your budget without any surprises or hidden charges.
2. No Long-Term Commitment: Unlike long-term contracts or subscriptions, pre-paid packages offer the advantage of no long-term commitment. You have the freedom to renew or discontinue the service as per your needs without incurring any penalties or cancellation fees. This flexibility is particularly beneficial if you are uncertain about your future plans or have a temporary requirement for internet connectivity.
3. No Credit Checks: Pre-paid packages typically do not require credit checks, making them accessible to a broader range of customers. This aspect is particularly advantageous for individuals who may not have established credit histories or those who prefer not to undergo credit checks for personal reasons.
4. Ease of Activation: Pre-paid packages often have a simple and quick activation process. You can typically purchase the package online or from authorized retailers, and activation is usually straightforward, requiring minimal paperwork or technical setup. This convenience ensures a hassle-free experience and allows you to start using the internet promptly.
5. No Bill-Shock: Since pre-paid packages require upfront payment, you have a clear understanding of the cost involved for a 30-day period. This eliminates the risk of bill-shock, where you receive unexpectedly high bills due to excess data usage or hidden charges. It gives you peace of mind and allows you to use the internet without worrying about unforeseen costs.
Please do not hesitate to let us know should you require any further clarification, or assistance when setting up your debit order
Kind regards
Surf4Life Customer Care
Thank you for your inquire
The answer is a simple one, we offer something that no other service provider in the industry offers, pre-paid services.
A pre-paid 30-day fiber connection package offers several advantages for customers looking for flexibility and control over their internet usage. Here are some key benefits of opting for such a package:
1. Cost-Effective: With a fixed payment for a 30-day period, you can better manage your budget without any surprises or hidden charges.
2. No Long-Term Commitment: Unlike long-term contracts or subscriptions, pre-paid packages offer the advantage of no long-term commitment. You have the freedom to renew or discontinue the service as per your needs without incurring any penalties or cancellation fees. This flexibility is particularly beneficial if you are uncertain about your future plans or have a temporary requirement for internet connectivity.
3. No Credit Checks: Pre-paid packages typically do not require credit checks, making them accessible to a broader range of customers. This aspect is particularly advantageous for individuals who may not have established credit histories or those who prefer not to undergo credit checks for personal reasons.
4. Ease of Activation: Pre-paid packages often have a simple and quick activation process. You can typically purchase the package online or from authorized retailers, and activation is usually straightforward, requiring minimal paperwork or technical setup. This convenience ensures a hassle-free experience and allows you to start using the internet promptly.
5. No Bill-Shock: Since pre-paid packages require upfront payment, you have a clear understanding of the cost involved for a 30-day period. This eliminates the risk of bill-shock, where you receive unexpectedly high bills due to excess data usage or hidden charges. It gives you peace of mind and allows you to use the internet without worrying about unforeseen costs.
Please do not hesitate to let us know should you require any further clarification, or assistance when setting up your debit order
Kind regards
Surf4Life Customer Care
Surf4Life's reply18 May 2023, 11:49
Official
Good day Rirhandzu
Thank you for your inquire
The answer is a simple one, we offer something that no other service provider in the industry offers, pre-paid services.
A pre-paid 30-day fiber connection package offers several advantages for customers looking for flexibility and control over their internet usage. Here are some key benefits of opting for such a package:
1. Cost-Effective: With a fixed payment for a 30-day period, you can better manage your budget without any surprises or hidden charges.
2. No Long-Term Commitment: Unlike long-term contracts or subscriptions, pre-paid packages offer the advantage of no long-term commitment. You have the freedom to renew or discontinue the service as per your needs without incurring any penalties or cancellation fees. This flexibility is particularly beneficial if you are uncertain about your future plans or have a temporary requirement for internet connectivity.
3. No Credit Checks: Pre-paid packages typically do not require credit checks, making them accessible to a broader range of customers. This aspect is particularly advantageous for individuals who may not have established credit histories or those who prefer not to undergo credit checks for personal reasons.
4. Ease of Activation: Pre-paid packages often have a simple and quick activation process. You can typically purchase the package online or from authorized retailers, and activation is usually straightforward, requiring minimal paperwork or technical setup. This convenience ensures a hassle-free experience and allows you to start using the internet promptly.
5. No Bill-Shock: Since pre-paid packages require upfront payment, you have a clear understanding of the cost involved for a 30-day period. This eliminates the risk of bill-shock, where you receive unexpectedly high bills due to excess data usage or hidden charges. It gives you peace of mind and allows you to use the internet without worrying about unforeseen costs.
Please do not hesitate to let us know should you require any further clarification, or assistance when setting up your debit order
Kind regards
Surf4Life Customer Care
Thank you for your inquire
The answer is a simple one, we offer something that no other service provider in the industry offers, pre-paid services.
A pre-paid 30-day fiber connection package offers several advantages for customers looking for flexibility and control over their internet usage. Here are some key benefits of opting for such a package:
1. Cost-Effective: With a fixed payment for a 30-day period, you can better manage your budget without any surprises or hidden charges.
2. No Long-Term Commitment: Unlike long-term contracts or subscriptions, pre-paid packages offer the advantage of no long-term commitment. You have the freedom to renew or discontinue the service as per your needs without incurring any penalties or cancellation fees. This flexibility is particularly beneficial if you are uncertain about your future plans or have a temporary requirement for internet connectivity.
3. No Credit Checks: Pre-paid packages typically do not require credit checks, making them accessible to a broader range of customers. This aspect is particularly advantageous for individuals who may not have established credit histories or those who prefer not to undergo credit checks for personal reasons.
4. Ease of Activation: Pre-paid packages often have a simple and quick activation process. You can typically purchase the package online or from authorized retailers, and activation is usually straightforward, requiring minimal paperwork or technical setup. This convenience ensures a hassle-free experience and allows you to start using the internet promptly.
5. No Bill-Shock: Since pre-paid packages require upfront payment, you have a clear understanding of the cost involved for a 30-day period. This eliminates the risk of bill-shock, where you receive unexpectedly high bills due to excess data usage or hidden charges. It gives you peace of mind and allows you to use the internet without worrying about unforeseen costs.
Please do not hesitate to let us know should you require any further clarification, or assistance when setting up your debit order
Kind regards
Surf4Life Customer Care