nN
nickyt N
1 reviews | Active since Dec 2016
31 Jul 2022, 18:04
Communication is key
We are forced to use Surf4Life where we rent. For the past few months they have given a reliable service till the past 4 days. NO communication as to why we have no service even after sending numerous emails. NO after hours telephone call centre either. Communication is key in cases like this. Even bad news. Just talk
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Replies (2)0
Replies (2)
Surf4Life's replyOfficial
01 Aug 2022, 15:24Good day Nicky
Please note that we have had no outages at Manor House. We do see an active session for you as well as data consumption. We do see that you have been experiencing an issue over the weekend with unstable connection that seems to have been resolved.
Please keep an eye out for our broadcast emails, as we do provide reasons for outages. We send out these notifications ever 2 hours when there is an outage. Should you wish to update or change the email address we have on record for you, kindly let us know at *** so that we can ensure you receive this important information.
Kindly also note that we do have a 24 hour call center. Should you experience any technical fault, or you require information regarding a current outage, please do not hesitate to call them on +***0, or email them at ***
Kind Regards
Please note that we have had no outages at Manor House. We do see an active session for you as well as data consumption. We do see that you have been experiencing an issue over the weekend with unstable connection that seems to have been resolved.
Please keep an eye out for our broadcast emails, as we do provide reasons for outages. We send out these notifications ever 2 hours when there is an outage. Should you wish to update or change the email address we have on record for you, kindly let us know at *** so that we can ensure you receive this important information.
Kindly also note that we do have a 24 hour call center. Should you experience any technical fault, or you require information regarding a current outage, please do not hesitate to call them on +***0, or email them at ***
Kind Regards
Surf4Life's reply01 Aug 2022, 15:24
Official
Good day Nicky
Please note that we have had no outages at Manor House. We do see an active session for you as well as data consumption. We do see that you have been experiencing an issue over the weekend with unstable connection that seems to have been resolved.
Please keep an eye out for our broadcast emails, as we do provide reasons for outages. We send out these notifications ever 2 hours when there is an outage. Should you wish to update or change the email address we have on record for you, kindly let us know at *** so that we can ensure you receive this important information.
Kindly also note that we do have a 24 hour call center. Should you experience any technical fault, or you require information regarding a current outage, please do not hesitate to call them on +***0, or email them at ***
Kind Regards
Please note that we have had no outages at Manor House. We do see an active session for you as well as data consumption. We do see that you have been experiencing an issue over the weekend with unstable connection that seems to have been resolved.
Please keep an eye out for our broadcast emails, as we do provide reasons for outages. We send out these notifications ever 2 hours when there is an outage. Should you wish to update or change the email address we have on record for you, kindly let us know at *** so that we can ensure you receive this important information.
Kindly also note that we do have a 24 hour call center. Should you experience any technical fault, or you require information regarding a current outage, please do not hesitate to call them on +***0, or email them at ***
Kind Regards
Surf4Life's replyOfficial
01 Aug 2022, 15:32Good day Nicky
Please note that we have had no outages at Manor House. We do see an active session for you as well as data consumption. We do see that you have been experiencing an issue over the weekend with unstable connection that seems to have been resolved.
Please keep an eye out for our broadcast emails, as we do provide reasons for outages. We send out these notifications ever 2 hours when there is an outage. Should you wish to update or change the email address we have on record for you, kindly let us know at *** so that we can ensure you receive this important information.
Kindly also note that we do have a 24 hour call center. Should you experience any technical fault, or you require information regarding a current outage, please do not hesitate to call them on +***0, or email them at ***
Kind Regards
Please note that we have had no outages at Manor House. We do see an active session for you as well as data consumption. We do see that you have been experiencing an issue over the weekend with unstable connection that seems to have been resolved.
Please keep an eye out for our broadcast emails, as we do provide reasons for outages. We send out these notifications ever 2 hours when there is an outage. Should you wish to update or change the email address we have on record for you, kindly let us know at *** so that we can ensure you receive this important information.
Kindly also note that we do have a 24 hour call center. Should you experience any technical fault, or you require information regarding a current outage, please do not hesitate to call them on +***0, or email them at ***
Kind Regards
Surf4Life's reply01 Aug 2022, 15:32
Official
Good day Nicky
Please note that we have had no outages at Manor House. We do see an active session for you as well as data consumption. We do see that you have been experiencing an issue over the weekend with unstable connection that seems to have been resolved.
Please keep an eye out for our broadcast emails, as we do provide reasons for outages. We send out these notifications ever 2 hours when there is an outage. Should you wish to update or change the email address we have on record for you, kindly let us know at *** so that we can ensure you receive this important information.
Kindly also note that we do have a 24 hour call center. Should you experience any technical fault, or you require information regarding a current outage, please do not hesitate to call them on +***0, or email them at ***
Kind Regards
Please note that we have had no outages at Manor House. We do see an active session for you as well as data consumption. We do see that you have been experiencing an issue over the weekend with unstable connection that seems to have been resolved.
Please keep an eye out for our broadcast emails, as we do provide reasons for outages. We send out these notifications ever 2 hours when there is an outage. Should you wish to update or change the email address we have on record for you, kindly let us know at *** so that we can ensure you receive this important information.
Kindly also note that we do have a 24 hour call center. Should you experience any technical fault, or you require information regarding a current outage, please do not hesitate to call them on +***0, or email them at ***
Kind Regards