B
Benny
1 reviews | Active since May 2023
26 May 2023, 15:29
Bad their call cente...
Bad their call center ignores call and emails,when u request for a manager you get advised that she is in a meeting
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Replies (1)
Surf4Life's replyOfficial
23 Jun 2023, 10:47Good day Benny
Thank you for taking my call regarding this
Kindly note that during month end times our call centre can expereince high call volumes. This is why we have 4 channels for ticket logging available to customers:
1. Calling our service desk at ***2. Emailing *** (This will log an automatic ticket)3. Navigating to www.surf4life.co.za and utilizing the website bot at the bottom right hand side of the screen4. Using our whatsapp bot on +27 (72) ***
Please let us know should you require any further assistance
Kind regards
S4L Customer care
Thank you for taking my call regarding this
Kindly note that during month end times our call centre can expereince high call volumes. This is why we have 4 channels for ticket logging available to customers:
1. Calling our service desk at ***2. Emailing *** (This will log an automatic ticket)3. Navigating to www.surf4life.co.za and utilizing the website bot at the bottom right hand side of the screen4. Using our whatsapp bot on +27 (72) ***
Please let us know should you require any further assistance
Kind regards
S4L Customer care
Surf4Life's reply23 Jun 2023, 10:47
Official
Good day Benny
Thank you for taking my call regarding this
Kindly note that during month end times our call centre can expereince high call volumes. This is why we have 4 channels for ticket logging available to customers:
1. Calling our service desk at ***2. Emailing *** (This will log an automatic ticket)3. Navigating to www.surf4life.co.za and utilizing the website bot at the bottom right hand side of the screen4. Using our whatsapp bot on +27 (72) ***
Please let us know should you require any further assistance
Kind regards
S4L Customer care
Thank you for taking my call regarding this
Kindly note that during month end times our call centre can expereince high call volumes. This is why we have 4 channels for ticket logging available to customers:
1. Calling our service desk at ***2. Emailing *** (This will log an automatic ticket)3. Navigating to www.surf4life.co.za and utilizing the website bot at the bottom right hand side of the screen4. Using our whatsapp bot on +27 (72) ***
Please let us know should you require any further assistance
Kind regards
S4L Customer care