TM
Tebogo M
1 reviews | Active since Jul 2021
02 Dec 2024, 13:36
Bad service
I'm Tebogo in Sky City, for these past 2 months surf4life delivers k*k service, last month for 7 days we had no wifi and there was no communication from then,
Since their wifi came back it is so slow,
Today an hour ago I purchased 50mbps wifi it is not connecting but my money is gone
I have been on the phone trying to get hold of them, only the answering machine repeating the very same stupid press 1 or press 2.
@Surf4life you are going to loose clientele like this
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Surf4Life's replyOfficial
02 Dec 2024, 16:02Hi Tebogo
Thank you for reaching out and sharing your concerns. We understand how inconvenient it can be to deal with service disruptions.
We’ve attempted to contact you several times using the number provided in the review, but unfortunately, we haven’t been able to reach you. To help us resolve the issue quickly and restore your service, may we kindly ask that you send and email directly to *** with your current estate name and unit number? This will allow us to better assist you and ensure your service is restored promptly.
Thank you for your patience and for bringing this to our attention.
Thank you for reaching out and sharing your concerns. We understand how inconvenient it can be to deal with service disruptions.
We’ve attempted to contact you several times using the number provided in the review, but unfortunately, we haven’t been able to reach you. To help us resolve the issue quickly and restore your service, may we kindly ask that you send and email directly to *** with your current estate name and unit number? This will allow us to better assist you and ensure your service is restored promptly.
Thank you for your patience and for bringing this to our attention.
Surf4Life's reply02 Dec 2024, 16:02
Official
Hi Tebogo
Thank you for reaching out and sharing your concerns. We understand how inconvenient it can be to deal with service disruptions.
We’ve attempted to contact you several times using the number provided in the review, but unfortunately, we haven’t been able to reach you. To help us resolve the issue quickly and restore your service, may we kindly ask that you send and email directly to *** with your current estate name and unit number? This will allow us to better assist you and ensure your service is restored promptly.
Thank you for your patience and for bringing this to our attention.
Thank you for reaching out and sharing your concerns. We understand how inconvenient it can be to deal with service disruptions.
We’ve attempted to contact you several times using the number provided in the review, but unfortunately, we haven’t been able to reach you. To help us resolve the issue quickly and restore your service, may we kindly ask that you send and email directly to *** with your current estate name and unit number? This will allow us to better assist you and ensure your service is restored promptly.
Thank you for your patience and for bringing this to our attention.